Privacy policy

Modification date: November 01, 2023

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect. The purpose of this privacy policy is to inform you about :

  • How we collect, use and communicate your personal information and the purposes for which it is used;
  • The rights you have regarding this information;
  • The site’s policy regarding the use of cookies;
  • The person responsible for personal information on this site.

Collection of personal information

We collect the following information:

  • Last name
  • First name
  • Age
  • Mailing address
  • Postal code
  • E-mail
  • Telephone and fax numbers
  • Occupation

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you. In addition, we may collect this information via third-party tools such as Google Analytics, Google Tag Manager, Facebook, etc.

Formulaires et interactivité

Your personal information is collected via the following forms:

  • Website registration form
  • Order form

We use the information collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:

  • Statistics
  • Contact
  • Website management (presentation, organization)

We use the information collected for the following purposes:

  • Comments
  • Correspondence
  • Information or promotional offers

Log files and cookies

This website uses cookies to deliver the services and features offered on this website and to enhance the user experience. By visiting this website and using its services, you understand and agree to the processing of personal data in accordance with our privacy policy, i.e. the deposit of third-party cookies intended to offer you, for example, personalized search, videos, share buttons, social platform content feeds, etc. We respect your privacy and your right to control your personal data. We are transparent about what data we collect and why.

This website uses cookies for the following purposes:

  • Site usage: recognize your browser as that of a previous visitor and save the preferences you set during your previous visit to this site.
  • Social networks: check whether you’re connected to third-party services (Facebook, Twitter, LinkedIn, Instagram, etc.).
  • Targeting: to enable targeting (e-mail, database enrichment) of users browsing this site, either subsequently or in real time.
  • Audience Measurement: to track statistical information about site traffic (i.e., how users use this site in order to improve the site’s services) to help measure and study the effectiveness of interactive online content, features, advertising and other communications.

Definition of cookies

Cookies are data stored in files within the browser of your computer, tablet or smartphone. Cookies are accessed and stored by the websites you visit and by third parties who display advertisements on websites to recognize the browser. Websites can only access cookies that have been stored on your computer, tablet or smartphone. You can deactivate these cookies at any time (depending on your browser and version). If you delete or disable cookies from this website, you may experience interruptions or problems accessing the site.

Your cookie and web beacon settings

You can configure your browser for the following actions:

  • Accept all witnesses
  • Reject all witnesses
  • Be informed when a cookie is issued, including its validity period and content, and allow you to refuse its storage on your computer, tablet or smartphone.
  • Delete your cookies periodically

Security of your personal information

  • Personal information collected by this site is not transmitted to any third party and is processed solely by us.
  • Personal information will be stored in this site’s computer systems under reasonable security conditions.
  • The personal information we collect and process is hosted exclusively in Canada.

We are committed to maintaining a high level of confidentiality of your personal information by incorporating the latest technological security innovations. In the event of a security breach, we will take the necessary steps to limit any potential damage.

Right of objection and withdrawal

We are committed to offering you the right to object to and withdraw your personal information. The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, please send your request to :

Right of access

We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.

This right may be exercised at :

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • Access management – authorized person
  • Access management – person concerned
  • Network monitoring software
  • Computer backup
  • Login / password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.